Pre-Order Policy 

Please review the following information prior to placing a Pre-Order. When you place a Pre-Order (or Back-Order) with Collectors Row, all other items in your cart will be shipped together with the Pre-Order item. Therefore, if a Pre-Order item is scheduled to ship in one month, you will have to wait one month for the delivery of all other items in your cart. If you wish to receive non-pre-order items immediately, please place them in a separate cart and complete the checkout process with a separate order. 

Please note that orders cannot be fulfilled or cancelled partially.

Pre-Order and Back-Order transactions will be charged to your Card/PayPal at the time of purchase. While orders can be cancelled prior to shipment, they will incur a 10% cancellation fee, which will be deducted from the refunded amount. This fee accounts for the non-refundable payment processing charge incurred during the initial transaction.

Pre-Orders can be subject to cancelation if product allocations do not need the demand. We can only offer the amount of product the distributors allow us to buy.

Japanese Pokemon Pricing and Ordering Policy

Japanese Pokemon prices are extremely volatile and can rapidly rise and fall within a few hours. It is important as a buyer that you understand our pricing policy and how our pricing can change.

We do our very best to lock in pricing for our customers and ensure you get your items for the price advertised. Prices on Japanese Pokemon sets usually start high (such as pre-orders or release day product) and will go down after release.

**NOTE** This is the current trend and can change at any time given the popularity of a set. If you wish to try to save some money, we would suggest waiting till after launch of the product for better pricing but we all know how boring that can be :).

It is important to note that our price adjustments (both up and down) will not be honored for orders already placed. This also applies to orders placed the same day or directly behind of another order. If you have additional questions or want to discuss our policy you are reach our main inbox at sales@collectorsrow.cards.

Updated 10/2/2023 - We will not price match or honor the prices of our items for sale on our website or TikTok Shop in our other store locations (in person, Facebook, Google Shop, Conventions, and Card Shows). These shopping locations might have different pricing than our website or TikTok Shop due to factors relating to the cost of attendance, show fees, or other charges.